Qantas customers claim $105m compo over COVID credits
A $105 million pot could be shared among hundreds of thousands of Qantas customers after the carrier settled a class action over COVID-19 flight credits.
consumers
Postcode where more drivers plug into electric car cuts
More than 100,000 Australians have taken advantage of the federal government's tax exemption for electric vehicles but households in one location are most keen.
Aussie drivers divided over petrol vs electric future
Many Australian motorists plan to park an electric or hybrid vehicle in their garage in future but one policy change could alter their path.
Energy rating report card urged for all Aussie homes
More than seven million homes will be eligible to receive a mark out of 10 for their energy efficiency but experts say the assessments should become mandatory.
Car sales slow down but electric vehicles charge ahead
Electric vehicles have broken sales records in Australia even as the larger automotive market stalled, with sales of petrol and hybrid models falling.
Airport infrastructure boom could sting travellers
The competition watchdog warns $20 billion worth of airport infrastructure projects could be passed on to passengers in the form of higher airfares.
Tax cut could help more drivers dodge petrol price hike
More Australians could turn to electric vehicles to avoid rising fuel costs if governments keep tax cuts for their purchase and consider new incentives.
Driving change: inside the autonomous car revolution
More self-driving cars will navigate streets around the world this year but some are yet to be convinced the technology is roadworthy.
Coles hits back, blames inflation for prices going up
Coles blames inflation for price rises during its "down down" campaign, denying it misled customers in a case brought to court by the consumer watchdog.
Tech giant plans 800 million AI gadgets by Christmas
If your smartphone does not feature artificial intelligence, it could add the technology soon, with one manufacturer planning to double down on its investment.
Flying taxis poised to swoop down for Brisbane Olympics
Once promised in science fiction, flying taxis are expected to become reality within months and Australia is among the candidates to host them.
Why the best way around traffic may be flying above it
Australia has been promised a future filled with flying taxis before but the innovative machines may finally be approaching take-off.
Dumpster fire: Aussie households fail the battery test
Millions of households are risking fires by getting rid of batteries in dangerous ways and the popularity of lithium batteries is raising the stakes.
Coles points finger at suppliers for price changes
Australia's consumer watchdog has accused Coles of artificially increasing prices to create discounts, while the supermarket giant blames supplier cost hikes.
Shoppers care about ‘fair dinkum’ discounts, says Coles
A supermarket giant accused of manipulating prices has told a court the regulator is wrongly attributing "sophisticated thought processes" to grocery shoppers.
Triple-zero outages and changes trigger more complaints
Complaints about telecommunications services are rising in Australia and faulty and disconnected mobile phone connections are making the biggest impact.
Dodgy online items in consumer watchdog’s crosshairs
Forcing giant online marketplaces like Temu and Shein to protect consumers from unsafe products is one of this year's key focuses for the consumer watchdog.
Popular car brand earns $24m debt under pollution rules
Some of the most popular car companies in Australia and a selection of luxury brands have failed to meet emissions targets in their first year of operation.
Supermarket giant ‘genuinely cares’ about customers
A grocery giant accused of false price discounts has told a court that it genuinely cares about customers while boosting its profits.
Up up prices gave shoppers bang for buck, court told
A supermarket giant is defending claims it misled customers with its "down down" campaign, saying it offered value for money.
Artificial announcers to be outed in radio rule refresh
Radio stations must reveal if they are using AI voices to host radio shows under a revised code of practice although rules will not apply to all segments.
Aussies ditch copper for fibre to boost download speeds
More Australians are upgrading their broadband connections, choosing faster plans and setting download records, NBN Co has revealed.
Petrol, diesel cars slow while hybrids, EVs speed up
Australians are buying fewer cars that use fossil fuels alone as they shift allegiance to low-emission hybrid and electric models.
What’s for dinner? Aussies cook up fresh uses for AI
Australians are turning to artificial intelligence tools in the kitchen as well as the office, as use of the technology weighs in on more activities.
Hybrid and electric vehicles rev up second-hand market
Australians are buying more used hybrid, plug-in hybrid and electric cars, although sales across all states and territories are slowing down.
Want a safe car? Crash tests say you should go electric
The safest new vehicles in Australia are almost all electric, with the top performers delivering consistently across the various areas of testing.
Robots, smart Lego and AI everything: CES 2026 delivers
The annual Consumer Electronics Show indicates we could be headed into a future with cleaning robots, noisy Lego and bathroom mirrors that assess health.
Do not fully charge: Volvo electric vehicle warning
A serious fault has been identified in more than 2800 electric vehicles and, with no immediate fix, drivers are being warned not to fully charge the cars.
Australia Post rival shuts operations without warning
A Sydney-based delivery firm that promised to undercut Australia Post has abruptly stopped taking bookings, causing alarm for businesses.
Clicking and streaming: Australian online habits evolve
Australians are hooking up to faster broadband connections by the thousands and the technology is changing the way they consume entertainment.
Meal kit services sued over alleged subscription traps
The competition watchdog has taken meal delivery services HelloFresh and Youfoodz to court for misleading consumers with subscriptions.