Telstra silent number failure placed customers at risk
Silent phone numbers and addresses were published by Telstra in the online White Pages in a failing that put customer safety and privacy at risk.
telecommunication service
Push for all-in response after deepfake porn shock
The traumatising consequences of non-consensual AI porn used against school girls have come to the front of the national conscience - so what's being done?
children
identification technology
internet
politics
pornography
social issue
telecommunication service
Safeguards needed to police fake porn generation apps
Some phone apps and websites have little to no protections to stop people from using AI-image generation to create porn from photos without a person's consent.
Telstra urged to dial back ‘appalling’ mass job cuts
Telco giant Telstra will axe up to nine per cent of its workers, chasing $350 million in cost savings as it focuses on better-performing parts of its business.
Warnings kids are exposed to ‘extremist poison’ online
As children spend more time online, the federal police boss warns they are being exposed to extremist content, fuelling calls for age verification systems.
Australia unites against Musk to take down terror posts
Politicians of all stripes have chastised social media giant X and billionaire owner Elon Musk for fighting an order to remove graphic content after a stabbing.
‘Unacceptable’ errors led to Telstra triple zero bungle
A series of embarrassing failures, including incorrect phone numbers and an incorrectly entered email address, contributed to triple zero delays on March 1.
Telstra profit up 11pct, to review enterprise business
Telecommunications giant Telstra says while its mobile business performed strongly in the first half, a review of its domestic enterprise division is underway.
Optus outage drives spike in telco customer complaints
The latest watchdog data shows an increase in complaints about telco services, coinciding with an Optus outage that lasted up to 14 hours for some customers.
Optus admits thousands more triple zero calls failed
Optus' revelation the number of unsuccessful calls to emergency services was 10 times more than first reported is "deeply concerning", the government says.
Mobile phone coverage boost for bushfire prone areas
Another tranche of black spot funding will target communities at greater risk of bushfires to boost mobile coverage and reliability.
Posties put parcels first as letter deliveries cut
Letters will only be delivered every second day with Australia Post revamping its workflow to focus on parcels as Aussies turn to online shopping.
Embattled Optus CEO resigns after fraught 18 months
Optus CEO Kelly Bayer Rosmarin has stepped down after a challenging 18 months marked by two of the telco giant's worst and most public disasters.
Optus CEO exit a ‘sacrifice for reputation gods’
Australia's corruption watchdog doesn't think Optus chief executive Kelly Bayer Rosmarin's exit serves any purpose other than a quick reputational boost.
Hundreds of emergency calls failed during Optus outage
A Senate inquiry into a 12-hour Optus outage that affected millions of Australians has revealed hundreds of triple-zero calls were unable to go through.
Optus finally makes call on cause of outage chaos
Optus has revealed the reason behind a communications outage that caused havoc for millions of people and businesses around the country.
Optus reveals routine software upgrade caused outage
Telecommunications giant Optus has revealed a routine software upgrade left millions disconnected across the country.
Anger as Optus data handout offer rings hollow
Optus is being slammed for "inadequate" compensation offered to customers after an outage affected millions of people and small businesses.
Optus services restored after ‘costly’ nine-hour outage
Services to Optus customers have been restored after a nationwide outage left customers and infrastructure in the dark for more than nine hours.
Optus offers free data as outage scrutiny intensifies
Optus has offered its customers 200GB of data for the holiday season after a mass outage affected millions of Australians.
Optus data breach fuels telco complaints
Australians have made their anger known, lodging more than one million complaints to their internet, mobile and phone providers in the last financial year.
Data privacy changes to shield Australians from harm
A revamp of Australia's privacy laws will target "dark patterns" that lead to online users consenting to more intrusions than necessary.
Digital dilemma for remote Indigenous communities
Low incomes and poor infrastructure have left remote First Nations communities among the most digitally excluded people in the country.
Better privacy protections for Australians on the cards
Australians using more online technologies rightly expect that their data be protected, the attorney-general says, as he flags changes to privacy laws.
computing and information technology
consumer goods
politics (general)
telecommunication equipment
telecommunication service
Audit to identify Australia’s worst mobile black spots
Work mapping the country's worst areas for mobile coverage could begin next year after the government called for tenders in a $20 million project.
Telstra gets mobile and calls in full-year $2.1b profit
Telstra chief executive Vicky Brady says Telstra's T25 strategy is on pace to deliver most of its objectives.
Telstra to cut nearly 500 jobs in bid to streamline
Telstra says it is eliminating some roles and adding others for a net reduction of 472 jobs in a bid to remain competitive.
breaking_news
computing and information technology
consumer goods
internet
telecommunication service
Another big Aussie telco signs with Elon Musk’s SpaceX
Australian mobile phone users are being promised greater coverage after Optus announced a partnership with SpaceX to boost its reach.
satellite and cable service
satellite technology
telecommunication equipment
telecommunication service
Telstra signs deal with NBN rival, Elon Musk’s Starlink
Australia's biggest telco will team up with satellite broadband provider Starlink to connect households and businesses in remote locations.
‘Praying helps’ make a phone call in regional Australia
Regional and rural Australians continue to endure unreliable mobile and internet reception, but satellites and AI could help address the problem.
Australia calls out China for cyber espionage
The home affairs minister says the federal government will not hesitate to out the parties behind cyber attacks, amid warnings China is beefing up its offence.